Aladtec can be easily integrated with FIREHOUSE Software by ESO. With the FIREHOUSE Software integration, Aladtec will automatically feed schedule information to the FIREHOUSE Software roster, eliminating the time-consuming and error-prone task of duplicating schedule data.
After the FIREHOUSE Software integration is enabled, every fifteen minutes, Aladtec will ensure the members currently working are in sync with FIREHOUSE Software’s roster, including any changes to Aladtec schedules resulting from trades, time off, and sign ups.
Prior to setting up the FIREHOUSE Software integration, confirm Aladtec Shift Labels match FIREHOUSE Software Shift Codes. See example of Aladtec Shift Labels below.
Enabling the FIREHOUSE Software integration is easy. First, contact Aladtec support (firstname.lastname@example.org or 888.749.5550) to activate the FIREHOUSE Software integration. Then, reach out to ESO to set up the FIREHOUSE Software import and request account information, including user name, password, and FTP host.
In Aladtec – Setup – Integrations, after enabling, enter the account information and authenticate, as shown below.
Once the FIREHOUSE Software account information is authenticated, FIREHOUSE Software data can be entered to match to Aladtec data, as described below.
Aladtec Members will be automatically listed, simply enter the corresponding FIREHOUSE Software Staff ID for each Aladtec Member, as displayed in the example below.
Similar to matching Aladtec Members to FIREHOUSE Software Staff IDs, for each Aladtec Schedule listed, a FIREHOUSE Software Station ID and Unit ID can be entered. See below for an example.
Daily Split Time defines the time each day the roster starts/ends. Select the Daily Split Time, as shown in the example below.
After the Aladtec to FIREHOUSE Software matching has been completed and the Daily Split Time is selected, save the matches and start the integration, see below. Options to temporarily stop the integration or permanently disable the integration are provided as well.
For questions or additional help with the FIREHOUSE Software integration, please contact the Support Team at email@example.com or 888.749.5550. For questions or additional help with FIREHOUSE Software by ESO, please reach out to ESO. As always, thank you for using Aladtec!
~ Your Aladtec Team